Refund policy
We want you to love your purchase! If for any reason you’re not satisfied, we’re here to help.
Returns
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You may request a return within 30 days of delivery.
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To be eligible, items must be unused, unworn, and in original packaging.
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Proof of purchase (order number or receipt) is required.
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Certain items (such as sale items or personal care products) may be non-returnable for hygiene or clearance reasons.
Exchanges
We replace items only if they are defective or damaged upon arrival. Please contact us within 7 days of delivery for an exchange.
Refunds
Once your return is received and inspected, we’ll email you to notify you of approval or rejection.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Late or Missing Refunds
If you haven’t received your refund after 10 business days:
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Check your bank account again.
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Contact your credit card company or bank — processing times vary.
If you’ve done this and still haven’t received your refund, email us at [your support email].
Shipping Returns
To return your product, mail it to:
[Your Return Address]
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.